and all other programs, courses and coaching.
Last Updated: August 25, 2026
These Terms & Conditions (“Terms”) govern your purchase and use of services, programs, sessions, courses, digital products, materials, and other offerings provided by Holding Water LLC, a New York limited liability company (“Holding Water,” “Company,” “we,” “us,” or “our”).
“Nikki White” refers to Nicole “Nikki” White, owner of Holding Water LLC.
By purchasing, enrolling in, accessing, or participating in any Holding Water offering (“Offering” or “Services”), you (“Client,” “Participant,” “you,” or “your”) acknowledge that you have read, understood, and agreed to these Terms.
Any offer-specific terms presented to you on a sales page, checkout page, invoice, proposal, or separate written agreement are incorporated into these Terms. If an offer-specific term conflicts with these general Terms, the offer-specific term controls for that Offering.
Holding Water LLC provides advisory, educational, developmental, coaching, mentorship, consulting, and related services. Depending on the Offering you purchase, Services may include private conversations, individual or group calls, written or voice-message communication, educational materials, digital resources, courses, workshops, assessments, reflection exercises, or other forms of support described at the time of purchase.
The exact scope, duration, price, communication access, meeting schedule, and other details of a particular Offering will be described on the applicable sales page, checkout page, invoice, proposal, or written agreement.
You understand that the nature of this work is responsive and individualized. Holding Water may reasonably adjust the format, sequence, materials, exercises, or approach used within an Offering while preserving its overall nature and value.
Unless specifically included in the Offering you purchase, unlimited access to Nikki, immediate responses, emergency support, or communication outside the stated boundaries of the Offering are not included.
The Services provided by Nikki White and Holding Water LLC are advisory, educational, developmental, coaching, and/or consulting in nature.
Our conversations may include personal reflection and discussion of emotions, relationships, identity, patterns, beliefs, grief, business, decision-making, spirituality, life transitions, personal history, or other personal and professional matters. The presence of emotional or psychologically meaningful subject matter does not make these Services psychotherapy or mental health treatment.
Nikki White is not a licensed therapist, psychologist, psychiatrist, mental health counselor, physician, or other licensed mental health professional. Holding Water LLC does not provide psychotherapy, counseling, psychological treatment, psychiatric care, mental health diagnosis, or medical treatment.
You expressly acknowledge and agree that the Services are not a substitute for therapy, psychiatric care, crisis intervention, substance-use treatment, medical treatment, or other professional mental health care.
No therapist-client, psychologist-client, physician-patient, or other licensed healthcare relationship is created by your purchase of or participation in any Holding Water Offering.
You remain responsible for your own physical, mental, and emotional well-being and for determining when additional professional support is appropriate.
If mental health difficulties arise, intensify, or become apparent during our work together, you agree to seek appropriate care from a qualified, licensed mental health professional. You agree not to rely upon Nikki White or Holding Water LLC to diagnose, treat, manage, or resolve a mental health condition or crisis.
Holding Water may determine that a particular issue or situation falls outside the appropriate scope of our work. In that event, Nikki may recommend that you obtain support from a licensed or otherwise appropriately qualified professional and may pause, limit, or discontinue Services when reasonably necessary.
If you are experiencing a mental health or medical emergency, believe you may harm yourself or another person, or otherwise require immediate professional assistance, you should contact emergency services, a crisis resource, or an appropriate licensed healthcare or mental health professional. Holding Water LLC does not provide crisis services.
Holding Water LLC does not provide medical, psychiatric, legal, accounting, investment, tax, or other licensed professional advice.
Information or perspectives discussed during our work may touch upon health, money, business, relationships, spirituality, or other significant areas of your life. Such discussion is not a substitute for advice from an appropriately licensed professional.
You are responsible for obtaining professional advice where appropriate before making decisions requiring medical, legal, financial, tax, psychological, or other licensed expertise.
Our work is collaborative. Nikki may offer observations, interpretations, questions, perspectives, suggestions, possibilities, resources, or recommendations. You remain solely responsible for deciding what you do with them.
You understand that you are responsible for your own decisions, actions, business activities, relationships, finances, health, and life.
Participation in an Offering does not transfer responsibility for your choices or outcomes to Holding Water LLC.
You agree to communicate honestly about matters relevant to our work and to speak up when something does not feel appropriate, useful, clear, or within your capacity.
Holding Water LLC does not guarantee any particular personal, professional, financial, business, emotional, relational, spiritual, or other result from the Services.
Any examples, testimonials, client experiences, case studies, or descriptions of possible outcomes represent individual experiences and are not promises or guarantees of what you will experience.
Your results depend upon many factors outside Holding Water's control, including your circumstances, decisions, participation, implementation, resources, timing, and other individual factors.
Any statements Nikki makes about what may be possible are expressions of professional or personal perspective and are not guarantees of future results.
The price and payment options for each Offering will be stated at the time of purchase.
By completing a purchase, you authorize Holding Water LLC and its third-party payment processor to charge your selected payment method according to the payment terms you choose.
When you select a payment plan for a fixed-price Offering, the payment plan is a financing arrangement for the full purchase price, not a month-to-month subscription.
For example, if you purchase a three-month engagement for a total price payable in three installments, you are purchasing the entire engagement. The installments merely divide the total amount owed.
Unless expressly stated otherwise at checkout, withdrawing from, discontinuing, or choosing not to participate in a fixed-term Offering does not cancel your remaining payment obligation.
You agree to maintain a valid payment method and promptly resolve failed or declined payments.
Holding Water may pause Services or access to materials while an account is past due.
If an Offering automatically renews or continues until cancelled, its checkout page will clearly identify it as such and state the price, billing frequency, renewal or continuous-service terms, and cancellation method.
You will be charged according to the terms presented and affirmatively accepted when you enroll.
You may cancel an automatic-renewal or continuous-service Offering using the cancellation method provided at enrollment or by contacting Holding Water at the email address listed below, subject to any rights provided by applicable law.
Cancellation of an automatically renewing service stops future renewal charges but does not ordinarily create a refund for Services already provided or a billing period that has already begun, except where required by law or expressly stated otherwise.
Unless a different cancellation or refund policy is expressly stated for a particular Offering, all sales are final and payments are non-refundable once purchased.
This policy reflects the nature of Holding Water's work, including the reservation of capacity, preparation, intellectual property, access, and time associated with accepting an engagement.
Choosing not to use or fully participate in Services you purchased does not entitle you to a refund.
If you need to reschedule a private appointment, please provide as much notice as reasonably possible. Rescheduling is subject to availability and any offer-specific rescheduling policy presented at purchase.
Repeated cancellations, missed appointments, or failure to participate do not extend an Offering indefinitely unless Holding Water agrees otherwise in writing.
Nothing in these Terms limits any refund, cancellation, or other consumer right that cannot lawfully be waived.
Some Offerings include communication between scheduled sessions through text, voice messages, messaging applications, email, or another platform.
The availability, frequency, boundaries, and expected response times for such communication are determined by the particular Offering purchased.
Unless expressly stated otherwise, between-session communication is intended as supportive access within the scope of the engagement and is not continuous, on-demand, emergency, or crisis support.
Holding Water may establish or adjust reasonable communication boundaries to preserve the quality and sustainability of the Services.
Holding Water treats information shared privately during the course of our work with care and discretion and will not intentionally disclose your private information to third parties except:
with your permission;
as reasonably necessary to operate the business or provide the Services, including through service providers subject to their own privacy and security obligations;
when required by law, court order, subpoena, or other legal process;
when reasonably necessary to protect the rights, safety, or property of Holding Water, Nikki White, you, or another person; or
as otherwise permitted or required by applicable law.
You understand that Holding Water LLC is not providing psychotherapy, legal services, or another profession carrying a legally recognized therapist-patient or attorney-client privilege. Therefore, communications with Nikki should not be assumed to carry a legally protected professional privilege.
Holding Water will nevertheless treat the privacy of your personal information seriously.
If you participate in a group Offering, you agree to respect the privacy of other participants.
You may not record, screenshot, reproduce, publish, share, or disclose another participant's personal story, identifying information, statements, images, or contributions outside the group without that person's permission.
Holding Water will ask participants to honor these confidentiality expectations but cannot guarantee the conduct of other participants and therefore cannot guarantee absolute confidentiality within a group setting.
Holding Water LLC may record sessions, calls, classes, workshops, or other Services for internal business purposes, client access, documentation, and/or the development of educational materials. When a session or event is being recorded, you will be informed.
You understand and agree that Nikki White retains the right to use, develop, reproduce, teach, publish, and otherwise incorporate her own teachings, explanations, frameworks, methodologies, observations, concepts, and other original intellectual property expressed or developed during the course of your work together.
This includes the right to extract and reuse portions of session recordings in which Nikki is teaching or speaking for educational, training, course, program, or other business purposes, provided that Holding Water removes or reasonably excludes your name, image, voice, likeness, confidential personal information, and other information that would reasonably identify you.
Your participation in a session does not give you ownership of Nikki's teachings or intellectual property simply because those teachings arose within or were recorded during your session.
Holding Water will not publicly or commercially use your identifiable voice, image, likeness, name, private messages, personal story, testimonial, or identifiable contributions without obtaining any additional permission required by applicable law.
If a recording contains your voice, image, questions, story, or other identifiable participation that Holding Water wishes to retain in the material rather than remove, Holding Water will obtain appropriate permission before using that identifiable material publicly or commercially.
Nothing in this section transfers ownership of your own intellectual property, business materials, writing, ideas, or other original work to Holding Water LLC.
Holding Water may also discuss, teach from, or create material based upon generalized or anonymized themes, patterns, insights, methodologies, and professional observations arising through its work with clients, provided that such use does not reasonably identify you or disclose your confidential personal information.
Unless otherwise stated, all original materials provided by Holding Water LLC or Nikki White are owned by or licensed to Holding Water LLC and are protected by applicable intellectual property laws.
This includes, without limitation, written materials, frameworks, methodologies, exercises, recordings, videos, audio, course materials, worksheets, presentations, graphics, concepts expressed in proprietary materials, and other original content.
Your purchase grants you a limited, personal, non-exclusive, non-transferable license to use the materials provided to you for your own personal or internal business use.
You may not, without prior written permission:
reproduce or distribute Holding Water materials to others;
share paid materials or account access with another person;
resell or sublicense materials;
publish substantial portions of paid materials;
copy, adapt, or repackage Holding Water materials for sale or distribution as your own methodology, program, course, training, or product; or
use Holding Water's intellectual property in a manner that infringes the Company's legal rights.
You may, of course, use what you personally learn through our work in your own life and business. This provision is intended to protect Holding Water's actual intellectual property, not to claim ownership over your ideas, experiences, business, or personal development.
You retain ownership of materials, intellectual property, business information, writing, ideas, and other original content that you bring into the engagement.
Providing such material to Holding Water for purposes of our work does not transfer ownership to Holding Water.
You represent that you have the right to share materials you provide and that doing so does not knowingly violate another person's intellectual property, privacy, or other legal rights.
Holding Water LLC reserves the right to discontinue or limit Services when reasonably necessary, including in circumstances involving:
harassment, threats, bullying, discrimination, abuse, or materially disruptive conduct;
repeated violations of agreed communication or program boundaries;
misuse or unauthorized distribution of Holding Water intellectual property;
nonpayment;
conduct that materially harms Holding Water, Nikki White, another participant, or the integrity of a group;
circumstances that Holding Water reasonably determines have moved outside the appropriate scope of the Services; or
a material breach of these Terms.
Where appropriate, Holding Water will make reasonable efforts to communicate the issue before terminating Services.
If Services are terminated because of your material breach, harmful conduct, or nonpayment, amounts already paid are generally non-refundable and any remaining amounts owed for a fixed-price Offering remain due, to the extent permitted by law.
If Holding Water terminates an engagement for reasons unrelated to your conduct or breach and cannot provide material Services you have already paid for, Holding Water will provide an appropriate refund or credit for the material Services that will not be provided.
Holding Water may use third-party platforms and service providers for payment processing, scheduling, video calls, messaging, course delivery, email, file storage, website hosting, or other business functions.
While reasonable care is taken in selecting and using these services, Holding Water does not control third-party platforms and cannot guarantee uninterrupted access, perfect security, or error-free operation.
Your use of a third-party platform may also be subject to that provider's own terms and privacy practices.
Holding Water will make reasonable efforts to address technological problems within its control but is not responsible for outages, failures, data loss, or other problems caused by third-party services outside its reasonable control.
You acknowledge that personal and professional development can involve uncertainty, emotional discomfort, difficult realizations, changes in perspective, and consequential decisions.
You voluntarily choose to participate in the Services and accept responsibility for how you interpret, apply, or act upon information and experiences arising from the work.
To the fullest extent permitted by law, you assume responsibility for decisions and actions you independently choose to take as a result of your participation.
To the fullest extent permitted by applicable law, Holding Water LLC and Nikki White will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from or related to your purchase, participation in, or use of the Services.
This includes, without limitation, lost profits, lost business opportunities, lost income, business interruption, loss of data, or other consequential economic loss.
To the fullest extent permitted by law, the total aggregate liability of Holding Water LLC and Nikki White arising from or related to a particular Offering will not exceed the amount you actually paid to Holding Water LLC for that Offering during the twelve months preceding the event giving rise to the claim.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.
To the fullest extent permitted by law, you agree to indemnify and hold harmless Holding Water LLC and Nikki White from third-party claims, liabilities, damages, and reasonable expenses arising directly from:
your unlawful use of the Services or materials;
your infringement of another person's intellectual property or other legal rights;
content or materials you provide that you did not have the right to provide; or
your material violation of these Terms.
This provision does not require you to indemnify Holding Water for claims resulting solely from Holding Water's own unlawful conduct.
Holding Water LLC will not be liable for a failure or reasonable delay in performance caused by circumstances beyond its reasonable control, including serious illness, natural disaster, severe weather, fire, flood, epidemic or public-health emergency, government action, war, civil disturbance, widespread power or internet failure, failure of essential third-party technology, or similar events.
When such an event materially interferes with the Services, Holding Water will make reasonable efforts to communicate with affected clients and, where practical, reschedule or otherwise reasonably modify the affected Services.
Information provided on Holding Water's website, social media accounts, newsletters, podcasts, interviews, free resources, and other public channels is provided for general informational and educational purposes.
Public content does not create a client relationship and should not be relied upon as individualized professional advice.
Holding Water makes reasonable efforts to provide useful and accurate information but does not warrant that all public content will always be complete, current, error-free, or applicable to your individual circumstances.
If a dispute arises relating to these Terms or the Services, you and Holding Water LLC agree to first make a good-faith effort to resolve the matter directly before initiating formal legal proceedings.
Either party may request that the dispute be submitted to mediation before litigation. Unless otherwise agreed, each party will be responsible for its own costs associated with informal negotiation or mediation.
Nothing in this provision prevents either party from seeking urgent injunctive relief where reasonably necessary to protect intellectual property, confidential information, safety, or other rights for which immediate relief may be appropriate.
These Terms and any dispute arising from or relating to them or the Services will be governed by the laws of the State of New York, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Any legal action that is not otherwise required by law to be brought elsewhere will be brought in a court of competent jurisdiction in the State of New York.
Holding Water LLC may update these Terms from time to time to reflect changes in the business, Services, technology, or applicable law.
The “Last Updated” date at the top of this page will indicate when these Terms were most recently revised.
Material changes will apply prospectively unless applicable law permits otherwise. Terms applicable to a specific purchase will not be retroactively changed in a manner that materially alters your payment obligation or other material rights without appropriate notice or consent where required.
If any provision of these Terms is determined to be invalid or unenforceable, that provision will be limited or modified to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
Holding Water's decision not to enforce a provision of these Terms on one occasion does not waive its right to enforce that provision or any other provision in the future.
You may not transfer or assign your purchase, participation rights, or obligations under these Terms to another person without Holding Water's written consent.
Holding Water may assign its rights and obligations in connection with a legitimate sale, restructuring, succession, or transfer of the business, subject to applicable law.
These Terms, together with the applicable sales page, checkout terms, invoice, proposal, privacy policy, and any separate written agreement expressly applicable to your purchase, constitute the agreement between you and Holding Water LLC concerning that Offering.
They supersede prior discussions or representations concerning the same subject matter, except for terms expressly agreed to in writing by both parties.
You agree that electronic acceptance of these Terms has the same force and effect as a physical signature.
Checking an acceptance box, completing a purchase after being presented with these Terms, electronically signing an agreement, or otherwise affirmatively accepting these Terms constitutes your agreement to be bound by them.
Questions regarding these Terms or your purchase may be directed to:
Holding Water LLC
Nicole “Nikki” White
New York, United States
hello@nikkiwhite.com
By purchasing or participating in a Holding Water LLC Offering, you acknowledge that you have had an opportunity to review these Terms and agree to them.